How do I request an order cancellation on Aarnik Ethnics?

Simply reach out to our support team via WhatsApp or your account dashboard with your order number. The sooner you raise the request, the higher the chance we can catch it before packing begins.

Is there a time limit for cancelling my order?

There's no fixed cutoff in hours, but every order moves toward packing and dispatch fairly quickly. Acting within the same day you place your order gives you the best chance of a smooth cancellation.

My order has already shipped — can anything still be done?

Once a shipment leaves our facility, we're unable to intercept it for cancellation. In this case, you're welcome to explore our return policy after the order is delivered to you.

How long does it take to get my money back after cancellation?

Once approved, refunds are initiated within 24-48 hours and typically reflect in your bank account or wallet within 5-7 business days, depending on your bank or payment provider.

I paid Cash on Delivery — do I need to do anything to cancel?

Just message our support team to confirm the cancellation. Since no payment has been collected yet, there's nothing to refund — we'll simply update your order status and restock the item.

Can I cancel just one item from a multi-item order?

In most cases, yes — partial cancellations are possible if that specific item hasn't been packed yet. Message our team with the item name and order number, and we'll check its status for you.

Aarnik Ethnics

Cancellation Policy

Changed your mind about your order? Here's a simple guide to cancellation, order status and eligible refunds.

Simple. Clear. Transparent.

We keep cancellations straightforward. Your ability to cancel mainly depends on the current status of your order.

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01 · Order Status

Can I Cancel My Order?

Check your order status below to understand what you can do.

Order Placed Status

Your order has been received and is waiting to be processed.

Cancellation Available

Processing Status

Your order is being prepared. Cancellation may still be possible.

Dispatch Status

Your order has been dispatched and is on its way.

Cancellation Not Available

Important: Cancellation depends on your order status and our team's review. Once an order has been dispatched, it generally cannot be cancelled.

02 · Cancellation Journey

Your Cancellation Step-by-Step

Track how your order moves seamlessly from a cancellation request to a full refund.

Step 01

Request

Submit your cancellation request directly through your account dashboard or via our support channel.

Step 02

Review

Our team receives your request and examines the current status and fulfillment stage of your items.

Step 03

Verification

We verify dispatch milestones and inventory status to ensure the item has not left our warehouse.

Step 04

Approval

Once checks pass successfully, your cancellation is officially greenlit and authorized by our team.

Step 05

Cancelled

The order status updates permanently to 'Cancelled' in your profile and inventory is safely restored.

Step 06

Refund

If prepaid, your complete funds are automatically queued back to your original source of payment.

03 · Payment & Refund

What Happens to Your Payment?

If your cancellation is approved and a refund is applicable, it will be handled according to your payment method and order terms.

Prepaid Orders

Eligible refunds are returned to the original payment method used when placing the order.

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Cash on Delivery

If a COD order is cancelled before dispatch, there is generally no payment to refund.

04 · Help Centre

Cancellation & Refund FAQs

Quick answers about cancelling your ethnic wear order, refund timelines, and what to do if your order has already shipped.

To request a cancellation, log in to your Aarnik Ethnics account and go to the Orders section. Select the order you wish to cancel, choose the cancellation option, provide the reason for cancellation, and submit your request. Our team will review the request and update you on the cancellation status.

There is no fixed cancellation time limit. However, orders may move to packing or dispatch shortly after being placed. We recommend submitting your cancellation request as soon as possible, preferably on the same day, to give our team the best opportunity to process it before dispatch.

Once an order has been shipped and leaves our facility, we are generally unable to cancel or intercept the shipment. After delivery, you may check whether your order qualifies under our Exchange Policy, subject to the applicable eligibility conditions.

Once your cancellation is approved, the refund will be initiated within 24–48 hours. The refunded amount typically reflects in your original payment method within 5–7 business days, depending on your bank, card issuer, or payment provider.

Yes. You can submit a cancellation request by logging in to your account, opening the relevant order, selecting the cancellation option, providing the reason, and submitting the request. Since payment has not yet been collected for a Cash on Delivery order, no refund will be required if the cancellation is approved.

Yes, a partial cancellation may be possible if the specific item has not yet been packed or dispatched. Submit a cancellation request for the relevant item through your account, mentioning the item details and order number. Our team will review the order status and confirm whether the item can be cancelled.

Need Assistance?

Cancellation Policy

Simple. Clear. Transparent.

Can I Cancel My Order?

Order Placed Status

Processing Status

Dispatch Status

Your Cancellation Step-by-Step

Request

Review

Verification

Approval

Cancelled

Refund

What Happens to Your Payment?

Prepaid Orders

Cash on Delivery

Cancellation & Refund FAQs

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